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Terms & Conditions

Effective Date: May 28, 2025

1. Acceptance of Terms

By accessing or using the The Aesthetic Labs website or purchasing products from us, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please refrain from using our services.

2. Product Information

We strive for accuracy in product descriptions, images, and pricing. However, we do not warrant that all content is error-free. Prices and availability are subject to change without notice.

3. Orders and Acceptance

All orders are subject to acceptance by The Aesthetic Labs. We reserve the right to refuse or cancel any order at our discretion, including but not limited to situations involving pricing errors or suspected fraud.

4. Pricing and Payment

  • Pricing: All prices are listed in U.S. dollars and exclude taxes, shipping, and handling fees.

  • Payment Methods: We accept major credit cards, debit cards, and other secure payment methods.

  • Payment Terms: Payment is due at the time of purchase unless otherwise agreed upon.

5. Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-2 business days.

  • Shipping Costs: Shipping fees are calculated at checkout based on delivery location and package size.

  • Delivery Times: Estimated delivery times are provided during checkout but are not guaranteed.

  • Risk of Loss: Title and risk of loss pass to the customer upon delivery to the carrier.

6. Returns and Exchanges

  • Return Period: Returns are accepted within 30 days of receipt.

  • Condition: Items must be unused, in original packaging, and in resalable condition.

  • Restocking Fee: A restocking fee of 10% may apply to returned items.

  • Non-Returnable Items: Special orders, custom parts, and clearance items are non-returnable.

  • Return Process: To initiate a return, contact our customer service for a Return Merchandise Authorization (RMA) number.

7. Warranty

  • Manufacturer Warranty: Products are covered by the manufacturer's warranty where applicable.

  • The Aesthetic Labs Warranty: In addition to manufacturer warranties, The Aesthetic Labsoffers a 90-day warranty against defects in material and workmanship.

  • Exclusions: Warranties do not cover damages resulting from misuse, improper installation, or unauthorized modifications.

8. Limitation of Liability

The Aesthetic Labs is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. Our liability is limited to the purchase price of the product.

9. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of The Aesthetic Labs and is protected by intellectual property laws. Unauthorized use is prohibited.

10. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of California. Any disputes will be resolved in the appropriate courts located within Los Angeles County.

12. Amendments

The Aesthetic Labs reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

13. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

Phone: 323-542-3420
Email: support@chemworldwide.com

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